Requesting and Borrowing Items

RM allows users to manage the physical movement of items from their storage locations to one or more users and back again. When you make a request, RM shows any conflicting requests for the same items. You can either adjust your request to avoid the conflict or enter the request as is. A records administrator will use RM Administration Tool to view all requests, resolve conflicts, and deliver the requested items to each user.

The profile of the borrowed item is updated to show who currently has it and when it is due to be returned. Other users attempting to request or borrow the item will be informed that it is currently borrowed.

Inquiring on an item at any time will show who has the item and when it is due to be returned so that any user who views the Document Profile or enters a request for the item will know the item's current status.

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